Name: LUMBERJACK
Telephone: +44 (0)1902 450 470

Returns Policy

Change of Mind

You have 30 days to return an item if it’s no longer required or if you’ve changed your mind.

The product must be:

Complete with all component parts.

Unused and in its original packaging with the original bill of sale.

You must arrange and pay for the return yourself using a tracked service.

We are not responsible for damage caused during return shipping.

Refunds will be issued within 14 days of receiving the item.

If you’d like us to arrange the return collection, contact us at 01902 450 470 or email info@lumberjacktools.co.uk for a quote.

Incorrectly Supplied Items

If you receive the wrong item, notify us within 48 hours of receipt at 01902 450 470 or info@lumberjacktools.co.uk.

We’ll arrange to collect the incorrect item and deliver the correct one.

Faulty or Damaged Items

Notify us within 48 hours if an item is faulty or damaged upon receipt.

Contact: 01902 450 470 or info@lumberjacktools.co.uk.

We will inspect the item and, if confirmed faulty, offer a replacement or full refund.

Returns after 30 days are subject to a £16.99 collection fee (UK mainland).

Christmas Returns

Items purchased 1st November – 23rd December can be returned until the end of January.

Purchases made on or after 24th December follow the standard return policy.

Warranty

All machines include a 1-year manufacturer’s warranty.

2-Year Extended Warranty is available for purchase. This Covers parts and labor if maintenance instructions are followed.

Welcome

At Lumberjack Tools UK, we’re passionate about providing high quality, reliable tools for tradespeople, DIYers, and woodworking enthusiasts across the UK. With years of experience in the industry, we’ve built a reputation for offering dependable power tools and accessories that deliver excellent performance and great value.

Whether you're tackling a large construction project or working on a weekend hobby, we stock a wide range of tools to suit every job from drills, saws, and sanders to planers and more.

Our mission is simple: to help our customers work smarter, faster, and more efficiently with tools they can trust.

We're proud to combine expert knowledge, exceptional customer service, and fast UK delivery to make your shopping experience smooth and hassle free. At Lumberjack Tools, quality and customer satisfaction are at the heart of everything we do.

We also have a sister brand, Autojack, which specialises in automotive and garage tools. If you're looking for workshop essentials, lifting equipment, or vehicle maintenance tools, take a look at www.autojacktools.co.uk for everything you need to keep your garage running smoothly.

Information

Customer Service

Contact Us

Lumberjack Tools

Unit C
Manders Ind. Est.
Old Heath Road
Wolverhampton
WV1 2RP

+44 (0)1902 450 470
info@lumberjacktools.co.uk